Travel Concerns Regarding Coronovirus

Iceland Holidays statement on the coronavirus

Our Covid Cancellation policy

Question

Please can you advise us of your cancellation policy and refund return confirmation linked to any covid? We would not feel comfortable to book until we know what or how we are covered?

Answer 

All our holidays are now fully flexible with free date changes.

Iceland Holidays statement on the coronavirus

We are working in cooperation with the Directorate of Health in Iceland and following its guidelines. We also work closely with MedAire, a leading provider of in-flight medical advice and assistance to commercial airlines.

At this stage, we are focusing on increased monitoring and providing our crews and passengers with information and guidelines. We have reviewed our processes and response plans and we have also taken the precaution of adding new equipment to our airplanes, such as antibacterial sprays, masks, and gloves.

Advice on how to contain the spread of the virus

Travelers to and from Wuhan

The Icelandic Directorate of Health has issued advice for travelers to and from Wuhan in China on how to contain the spread of the new coronavirus.

General advice

The WHO (World Health Organization) offers general advice on effective ways for people to protect themselves against the coronavirus.

Cancellation and change policy

Due to the coronavirus, travelers to or from Mainland China, Taiwan, Hong Kong and Macau may cancel their flight and request a refund at any time, including after the flight has departed. These measures apply to flights departing before April 1, 2020.